Policies

Refund and credit policy

Version 1, published 1 November 2026

  • Every amount paid in advance is credit on its stage; each class recorded takes its price from it.
  • A package’s credit is a discount special to its stage. When the stage ends, what was taken is priced at the platform’s own prices; only what is beyond that moves on or is refunded.
  • Bonuses and discounts are not refunded and do not move.
  • Credit left at the end of a course is settled by the administration with the student: moved to another subject, given to another student at their request, or refunded.
  • A student who declares they withdraw gives up the amounts paid, package or classes; the administration may grant a goodwill amount it decides. Stopping without a declaration is not a withdrawal.
  • There is no free trial class.